TED演講者：Paul Catchlove / 保羅·卡奇洛夫

演講標題：The habit that could improve your career / 自我反省的習慣如何助力你的工作

內(nèi)容概要：Paul Catchlove believes strongly in the power of reflection. Through every career he's held -- from priest to opera singer to senior management consultant -- he's benefitted from a habit of considering and analyzing his goals, needs and performance. Learn more about how a regular practice of reflection can improve your decision-making, career and relationships.

保羅·卡奇洛夫（Paul Catchlove）堅信反思的力量。在他從事的每一份工作中——神父、歌劇演員、高級管理顧問——他都受益于思考、分析目標、需求和表現(xiàn)的這一習慣。來了解一下時常自我反省如何幫助你做出決定，如何有助于你的職業(yè)發(fā)展和人際關系。

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【1】I wrote this journal entry in 2013.

在 2013 年, 我記下了這么一條日志。

【2】'"I've been sleeping restlessly for months.

“我已經(jīng)幾個月沒睡個好覺了。

【3】There's a constant feeling of tension in my body.

我感覺身體里一直神經(jīng)緊繃。

【4】I love ministry as a Catholic priest, the opportunity to share my faith with people and support them as we journey through life together.

我很喜歡天主教神父這份工作, 有機會與人們分享我的信仰, 在人生的旅途中 為他們提供支持。

【5】But I have a desire to share my life with another person.

但是我很想與他人共度我的人生。

【6】I knew, in discerning ministry, that celibacy, not getting married, was part of the package.

我知道,在嚴苛的神職部門, 這種不能結婚的獨身制度 是工作的一部分。

【7】But I don't know if I can do this any longer.

但是我不確定自己能不能 繼續(xù)堅持下去。

【8】I'm rarely alone, but I feel bitterly lonely."

雖然我總是有人陪伴, 但是我覺得孤苦伶仃?！?/p>

【9】I wrote this when I was on the cusp of making one of the biggest and most significant decisions of my life: whether to leave ministry as a Catholic priest.

我寫下這幾句的時候,我正面臨 人生最重大的決定之一: 是否要放棄天主教神父這份工作。

【10】I think my life has been a reasonably unique and unusual one.

我覺得我的人生 還挺與眾不同的。

【11】Now in my early forties, I've had careers as an opera singer, a Catholic priest, a corporate lawyer, and now, a management consultant.

我現(xiàn)在 40 歲出頭, 已經(jīng)當過歌劇演員、 天主教神父、 公司律師, 現(xiàn)在是一名管理顧問。

【12】And when people hear the careers that I've had, the most common question I get asked - maybe the one that's on your mind - is, "What on earth is the connection amongst it all?"

人們聽到我從事過的職業(yè), 最常問我的一個問題就是…… 或許也正是你想問的…… “這些工作之間 到底有什么關系??？”

【13】Through all of these changes, through all of these careers, one constant has been present: the practice of reflection.

經(jīng)歷了這些動蕩, 換了這幾份工作, 只有一件事沒有改變: 自我反省。

【14】Now people may think that reflection is something that happens in a dark, private room by candlelight or flashlight, to purge one's deepest, darkest secrets.

有些人可能會覺得自省 得在昏暗獨立的房間, 點上蠟燭或者手電筒, 消除自己內(nèi)心最深處、 最陰暗的秘密。

【15】But I want to bring this practice out of the dark and into the light.

但是我想將這個行為帶出黑暗, 走進大眾的視野。

【16】I want to share how this practice can help our everyday lives, and especially our work lives.

我想和大家分享,這種做法 如何有助于我們的日常生活, 尤其是我們的工作。

【17】I want to share how this practice helps to improve performance, to make better decisions, both big and small, and to build better relationships.

我想分享這種做法 如何提高我們的表現(xiàn), 如何做出更好的決定,無論大小, 和如何建立更好的人際關系。

【18】Interestingly, in a 2020 survey of some 4,000 respondents, conducted by BCG and BVA, the question was asked, "What makes a good leader?

有趣的是,2020 年 一份大約有 4000 人參與、 由 BCG 和 BVA 組織的 調(diào)查問卷, 問了這樣一個問題: “好領導有什么特質(zhì)？

【19】What are their main qualities and skills?"

他們主要有一些 什么樣的品質(zhì)和技能？”

【20】Notably, possessing a good capacity for reflection was listed as one of the top five skills, the others being empathy, listening, consideration and team development.

值得一提的是, 擁有良好的自我反省能力 被評為了最重要的五個技能之一, 其他四個為同理心、聆聽、 考慮周全和培養(yǎng)團隊。

【21】Reflection is about learning.

自省是一種學習的方式。

【22】It's about looking at the events of our lives without judgment, but with a critical lens.

觀察我們生活中發(fā)生的 事件,不是為了評判, 而是批判性地審視。

【23】I really like the way leadership professors James Bailey and Scheherazade Rehman describe it: "It requires taking an honest moment to look at what transpired, what worked, what didn't, what can be done and what can't.

我很喜歡領導力教授 詹姆斯.貝利（James Bailey）和 “這要求我們坦誠地審視 發(fā)生了什么事, 什么是有效的,什么是無效的, 我們還能做些什么, 做不到什么。

【24】Reflection requires courage.

自省需要勇氣。

【25】It's thoughtful, and it's deliberate."

需要縝密思考、深思熟慮?！?/p>

【26】So how do we do this, then?

那我們?nèi)绾巫龅竭@點呢？

【27】Let's take a look at sports.

我們可以看一看體育運動。

【28】I grew up in Australia, and one of the most popular games played was cricket.

我在澳大利亞長大, 最流行的一種活動就是打板球。

【29】Consistent high performance from batters, bowlers and fielders is essential.

擊球手、投球手和外野手的 持續(xù)高水平發(fā)揮不可或缺。

【30】But given it's a team sport, it's not just about how ... the individual performs, but about how the team performs collectively together.

但是由于這是項團隊運動, 它就不在于個人的發(fā)揮, 而在于一個隊伍整體的發(fā)揮。

【31】Cricketers reflect during a game, after a game and over time.

板球運動員在賽中、 賽后以及長期都會進行反思。

【32】During a game, they might think about a missed catch or how they could bat or bowl better the next delivery.

比賽時,他們可能會 思考丟掉的球 或者如何在下一輪 更好地擊球或投球。

【33】After a game, they might come together to watch video replays, to look at what worked and what didn't, which might differ from what they actually experienced during the game itself.

賽后,他們會聚在一起 觀看賽事回放, 回顧一下什么做對了, 什么沒做好, 可能會與比賽當時的實際感受 不太一樣。

【34】And then, over time, they might look to the patterns of their wins and losses, to glean even more meaningful conclusions and insights.

長遠來看,他們會 觀察輸贏的規(guī)律, 收集更有價值的結論和洞察。

【35】The same process can and should be used in the workplace, and I don't think we need to watch video replays of our meetings to dissect what took place.

同樣的流程可以,也應該 出現(xiàn)在職場中, 雖然我覺得我們沒必要 回看開會的錄屏, 分析一下發(fā)生了什么。

【36】I don't know about you, but that might feel kind of creepy.

我不知道你們怎么想, 但是聽起來有點詭異。

【37】Reflection can be done through a variety of different formats: purposeful thinking, written journal entries, audio notes, pitches, a discussion with a mentor or honest friend.

自我反省可以有很多種形式: 帶有目的地思考, 手寫日志、錄音筆記、推銷想法、 與導師或者坦誠的朋友聊聊天。

【38】The point is to find what works for you and to make a regular commitment.

關鍵在于找到什么適合你自己, 你也愿意持續(xù)為其付出。

【39】To examine the events and experiences of your lives - what worked, what didn't, and why - and then, to think about what and how you would like to do things differently next time.

審視你人生中的事件和經(jīng)歷, 什么干得好, 什么干得不好,為什么, 然后思考一下 下一次需要做出什么改變, 又該如何采取不一樣的行動。

【40】When we practice reflection as a habit, we gain even more meaningful insight, because we see patterns that reflection on stand-alone events doesn't provide.

如果我們把自我反省當作一個習慣, 我們就會收獲更多有價值的領悟, 因為我們可以看出一些 無法由反思單一事件得出的規(guī)律。

【41】I truly think reflection can help everyone - people in every industry, at every stage in one's career, and in every point in one's life.

我真的認為自我反省 有助于每個人 每個行業(yè)的人, 每個職業(yè)階段的人, 人生各個節(jié)點上的人。

【42】Let me share with you an example that I think most people can connect with.

我想分享一個我覺得 大家都能感同身受的例子。

【43】Most of us have meetings.

很多人都要開會。

【44】I was due for a daily catch-up with a colleague.

我每天都要和一位同事 開個同步會議。

【45】He had just led a client meeting for the first time.

他剛第一次主持了 一場和客戶的會議。

【46】It was to give a progress update on the work stream he was responsible for in this project.

會議上他要更新一下 他在此項目中負責的業(yè)務進展。

【47】He said to me that the meeting had gone terribly.

他對我說,這場會議翻車了。

【48】He didn't get through the actions taken.

他沒說明白完成了一些什么工作。

【49】He wasn't able to discuss the obstacles faced or the decisions required.

沒說明白遇到了什么困難、 需要做一些什么決定,

【50】He didn't get to the next steps or the responsible persons.

沒說下一步該做些什么、 誰該負責。

【51】He felt angst, uneasy, upset.

他感到 焦慮、不安、沮喪。

【52】He was concerned about what the client had thought of him and the meeting, but more importantly, what the client felt about the work that was going on in the work stream.

他擔心客戶會怎么 看待他和這場會議, 但是更重要的是, 客戶會怎么看待業(yè)務流程中 還在進行的工作。

【53】It would have been so easy for him to have pushed past this, to try and suppress the emotions, but that would have missed a massive opportunity.

他本可以輕而易舉地 把它看作過往云煙, 試著克制這些情感, 但他就會失去一個寶貴的機會。

【54】We took a few moments to think and objectively reflect over what took place, and then to put in place some commitments as to what and how he could do things differently next time.

我們花了點時間思考, 客觀地反思 發(fā)生了一些什么情況, 然后準備了一些下次 應該改變一些什么, 如何進行改變的措施。

【55】He decided that in [the] future, he would start each meeting with an agenda alignment, to make sure there was clarity on what needed to be achieved.

他決定以后 在會議開頭要表明會議議程, 確保大家對本次會議的 目標有明確的認識。

【56】And then, he'd resolve to make sure that he would take greater control over the meeting so that if topics came up beyond the scope of the agenda, that he'd note that a separate discussion should be had.

然后,他下定決心要對會議 有更多的控制權, 這樣如果出現(xiàn)了議程之外的話題, 他就可以記下 需要再組織一次討論。

【57】Reflection helps to improve performance.

自我反省可以讓人改進工作表現(xiàn)。

【58】Reflection helps to make better decisions.

自我反省可以 讓人做出更好的決定。

【59】Imagine, for a moment, you've been in your current role for five years.

假設一下, 你干這份工作已經(jīng)五年了。

【60】It's a creative role, but you don't quite feel you've got that zing, that energy for it, anymore.

是個創(chuàng)造性崗位, 但是你再也感受不到興奮勁兒, 對它沒什么激情了。

【61】You've been offered another opportunity in the organization.

此時公司給你提供了另一個機會。

【62】It's actually a promotion. It's a more senior role, managerial.

其實是升職。是個更高級的職位, 管理性質(zhì)的職位。

【63】But you'll have responsibility for looking after 12 direct reports.

但是你要負責管理 12 位下屬。

【64】A competitor has also recently reached out to you.

同行公司最近也聯(lián)系了你。

【65】They've offered you an opportunity for the same kind of role that you've got currently, but it pays a higher salary.

他們愿意給你一個機會, 類似于你現(xiàn)在的崗位, 但是薪資更高。

【66】There's a big difference between being a creative and being a manager.

創(chuàng)造性崗位和管理崗位 是有很大差別的。

【67】So what is it that really makes you happy?

真正能讓你快樂的是什么呢？

【68】What is it that really makes you fulfilled?

真正能讓你產(chǎn)生滿足感的是什么呢？

【69】Reflection provides a treasure trove of data to help you work through this.

自我反省提供了 一個數(shù)據(jù)的寶庫, 幫助你想明白這些答案。

【70】Have your reflections mentioned being bored with projects, or do you just want to try something new?

你有沒有在反思的過程中 提到過項目好無聊, 或者你就想嘗試一些新事物？

【71】Would you like to be a manager?

你想當經(jīng)理嗎？

【72】Would you like to see people grow and form and develop them?

你想見證別人的成長、 培養(yǎng)他們、幫助他們發(fā)展嗎？

【73】Do you think you could do a better job than your own manager?

你覺得你能比你自己的經(jīng)理 干得更好嗎？

【74】Reflection provides great insight.

自我反省提供了很好的洞見。

【75】It's easy to get lost when you've got an opportunity of a fancier job title and more money.

如果你有一個獲取 更高級職位、更高薪水的機會, 你很容易就會迷失方向。

【76】But reflection enables you to focus on what really matters, and to make better choices.

但是自省能讓你 關注真正重要的點, 讓你做出更好的選擇。

【77】Let me share with you a final example.

最后再給大家分享一個例子。

【78】Most of us have relationships in our work - bosses, customers, clients, suppliers, whomever.

大多數(shù)人在工作時 都會牽涉到人際關系 老板、顧客、客戶、 供應商等等。

【79】And I think most of us try to have good relationships with these people.

我覺得大家應該都會 試圖和這些人搞好關系。

【80】If I'm honest, while I strive for this ambition, I haven't always succeeded, but reflection has helped me to build better relationships.

我坦白講, 我在為此竭盡全力時, 也會有失敗的時候, 但是自我反省有助于我 建立更好的人際關系。

【81】A number of years ago, I was giving a feedback session with a colleague, and after having done so, I took a few moments to jot down some thoughts as to how it went.

多年以前, 我和一位同事開了一場反饋會議, 開完了以后, 我花了點時間記下了一些 關于會議情況的想法。

【82】I realized I had been too clinical.

我發(fā)現(xiàn)我太冷冰冰了。

【83】In fact, if only you could have seen the expressions on my colleague's face.

你看看我同事的表情就知道了。

【84】I'd raced through their various strengths and moved onto spending more time in their areas for development.

我飛速過了一下同事的強項, 然后把更多的時間花在了 他/她該如何做出改進上。

【85】If I'd really thought about this person, I would have spent far greater time actually on their strengths, actually emphasizing why they were such a valuable member of our organization,

如果我真的為這位同事考慮了, 我就應該把大量的時間 花在他/她的強項上, 強調(diào)他/她為什么是 我們團隊非常重要的成員,

【86】and then, creating a space where they felt psychologically safe, to be able to go on and explore these areas for development.

然后創(chuàng)造一個他/她 心理上能感到有安全感的空間, 再接著談下去, 討論一下需要改進的地方。

【87】Reflection has helped me to improve this and to build better relationships.

自省讓我優(yōu)化了這個過程, 建立更好的人際關系。

【88】So this might all sound a little fine and dandy, and may be obvious or trivial, but the truth is, so many of us don't take time out for regular reflection.

聽起來可能有些華而不實, 或者顯而易見、微不足道, 但是事實上我們大多數(shù)人 都不會花時間定期反思。

【89】This practice has helped me and I am so grateful.

這種做法幫到了我, 我很感激。

【90】After I left being a priest, I took some time out for reflection to think about who I was and what I wanted my life to be about.

我辭去神父的工作后, 花了點時間反思我是誰, 我希望我的人生要怎么走下去。

【91】Reflection helped me to grapple with this, and it continues to help me today as I grapple with this and other topics.

自我反省幫助我解決了這些問題, 時至今日,它也依舊 在幫助我想清楚 這些問題和其他話題。

【92】So as we end this day, or tomorrow, before you begin the next, sit down, take a breath, and reflect.

在今天或明天快結束的時候, 在你開啟第二天之前, 坐下來, 深呼吸, 反思一下。

【93】And you'll see the power that this habit brings to your life.

然后你就能目睹這個習慣 為你的人生帶來的效果。

【94】Thank you.

謝謝。