「釋義」

有毒的工作文化是指工作場(chǎng)所充滿斗爭(zhēng)、戲劇性和低滿意度員工，因此影響到生產(chǎn)力和員工的工作及健康狀況。

有毒的工作場(chǎng)所是以戲劇性和內(nèi)斗為特點(diǎn)的工作場(chǎng)所，個(gè)人爭(zhēng)斗往往損害組織生產(chǎn)力。有毒的工作場(chǎng)所被認(rèn)為是有毒的雇主和（或）有毒的雇員所造成的，他們受個(gè)人利益（權(quán)力、金錢、名聲或地位）的驅(qū)使，使用不道德的、刻薄的、有時(shí)是非法的手段來(lái)操縱周圍的人；他們的動(dòng)機(jī)是保持或增加權(quán)力、金錢或地位，或轉(zhuǎn)移人們對(duì)他們的業(yè)績(jī)?nèi)毕莺筒划?dāng)行為的注意力。

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「應(yīng)用場(chǎng)景」

我進(jìn)公司召集高管團(tuán)隊(duì)，討論如何應(yīng)對(duì)。其中一位高管的新聞推送里說(shuō)，亞拉巴馬州一家公司當(dāng)天早上發(fā)生槍擊，心懷不滿的員工槍殺幾名同事。這讓我們考慮Traeger的情況有沒(méi)有可能變得更糟。大約一小時(shí)后，一位老員工探頭進(jìn)來(lái)說(shuō)：“有傳言說(shuō)今天會(huì)出大事?！蔽抑雷约罕仨氄境鰜?lái)對(duì)團(tuán)隊(duì)講話，而接下來(lái)可能發(fā)生的事情讓我緊張。這是我第一次在工作中感覺(jué)人身安全受威脅。

I gathered my executive team inside to talk about how to handle the incident. Someone’s online news feed was reporting on an?office in Alabama where just that morning a disgruntled employee had shot and killed a couple of coworkers. It made us reflect on how much worse things could get at Traeger. An hour or so later a longtime employee stuck his head in the door and said, “Rumor has it something big is going down today.” I knew I had to stand in front of the company to address the team, and what might come next made me nervous. It was the first time I’d ever felt physically unsafe at work.

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當(dāng)員工在公司縱火，或打算聚眾鬧事，沒(méi)有現(xiàn)成的案例研究告訴你該怎么應(yīng)對(duì)。不幸的是，這些極端事件之下還有更大的問(wèn)題：我們這家公司早已形成一種有毒文化，表現(xiàn)為員工之間缺乏信任、態(tài)度消極，且頑固地拒絕協(xié)作。作為新任CEO，我已經(jīng)花了幾個(gè)月時(shí)間尋找解決辦法。這天的卡車縱火事件是一個(gè)轉(zhuǎn)折點(diǎn)：我們必須清除原有的公司文化，從零開始構(gòu)建新的文化。

There is no case study for what to do when employees start burning your assets, or a potentially mutinous mob begins to form. Sadly, these incidents were just extreme examples of a larger problem: Our company had developed a toxic culture characterized by lack of trust, negative attitudes, and a stubborn refusal to collaborate. As a new CEO I had spent months trying to figure out how to solve the problem. The day of the truck fire represented a turning point: I knew we needed to dismantle the existing corporate culture and build a new one from scratch.

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以上文字選自《哈佛商業(yè)評(píng)論》中文版2019年6月刊《Traeger CEO：清除有毒文化》

杰里米·安德魯斯（Jeremy Andrus）丨文

馬冰侖?丨編輯?