外貿(mào)業(yè)務(wù)流程是一個(gè)比較大的復(fù)雜的程序，里面有很多流程，從最開始開發(fā)客戶，接到詢盤到最后成交付款，都是有很多的技巧在里面。

編輯

1.向顧客推銷商品

Dear Sir: May 1, 2001

　　Inquiries regarding

our new product, the Deer Mountain Bike, have been coming in from all parts of

the world. Reports from users confirm what we knew before it was put on the

market - that it is the best mountain bike available. Enclosed is our

brochure.

　　Yours faithfully

2.提出詢價(jià)

Dear Sir: Jun.1, 2001

　　We

received your promotional letter and brochure today. We believe that your would

do well here in the U.S.A. Kindly send us further details of your prices and

terms of sale. We ask you to make every effort to quote at competitive prices in

order to secure our business. We look forward to hearing from you

soon..

　　Truly

免費(fèi)體驗(yàn)精準(zhǔn)外貿(mào)客戶開發(fā)：4m.cn/pOyvH

3.迅速提供報(bào)價(jià)

Dear Sir: June 4, 2001

Thank you for

your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us

great pleasure to send along the technical information on the model together

with the catalog and price list. After studying the prices and terms of trade,

you will understand why we are working to capacity to meet the demand. We look

forward to the opportunity of being of service of you.

交易的契機(jī)

4.如何討價(jià)還價(jià)

Dear Sir: June 8, 2001

　　We have received your

price lists and have studied it carefully. However, the price level in your

quotation is too high for this market, If you are prepared to grant us a

discount of 10% for a quantity of 200, we would agree to your offer. You should

note that some price cut will justify itself by an increase in business. We hope

to hear from you soon.

　　Yours truly

5-1.同意進(jìn)口商的還價(jià)

Dear Sirs: June

12, 2001

　　Thank you for your letter of June the 8th. We have accepted your

offer on the terms suggested. Enclosed our will find a special price list that

we believe will meet your ideas of prices. You should note that the recent

advances in raw materials have affected the cost of this product unfavorably.

However, for your order we have kept our prices down.

　　Sincerely

5-2.拒絕進(jìn)口商的還價(jià)

Dear Sirs: June 12, 2001

　　Thank you for your letter of June

the 8th. We regret that we cannot meet your terms. We must point out that the

falling market here leaves us little or no margin of profit. We must ask you for

a keener price in respect to future orders. At present the best discount offered

for a quantity of 200 is 5%. Our current situation leaves us little room to

bargain. We hope you will reconsider the offer.

　　Truly

6.正式提出訂單

Dear Sir: June 15, 2001

　　We have discussed your offer of 5% and

accept it on the terms quoted. We are prepared to give your product a trial,

provided you can guarantee delivery on or before the 20th of September. The

enclosed order is given strictly on this condition. We reserve the right of

refusal of delivery and/or cancellation of the order after this

date.

　　Truly

7.確認(rèn)訂單

Dear Sir: June 20, 2001

　　Thank you very

much for your order of June 15 for 200 Deer Mountain Bikes. We will make every

possible effort to speed up delivery. We will advise you of the date of

dispatch. We are at your service at all times.

　　Sincerely

8.請(qǐng)求開立信用證

Gentlemen: June 18, 2001

　　Thank you for your order No. 599. In

order to execute it, please open an irrevocable L/C for the amount of US$ 50,000

in our favor. This account shall be available until Sep. 20. Upon arrival of the

L/C we will pack and ship the order as requested.

　　Sincerely

9.通知已開立信用證

Dear Sir: June 24, 2001

　　Thank you for your letter of June 18

enclosing details of your terms. According to your request for opening an

irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a

credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by

fax when the order has been executed.

　　Sincerely

10.請(qǐng)求信用證延期

Dear

Sir：Sep. 1, 2001

　　We are sorry to report that in spite of our effort, we

are unable to guarantee shipment by the agreed date due to a strike at our

factory. We are afraid that your L/C will be expire before shipment. Therefore,

please explain our situation to your customers and secure their consent to

extend the L/C to Sept.30.

　　Sincerely

11.同意更改信用證

Gentlemen: Sept.

5, 2001

　　We received your letter today and have informed our customers of

your situation. As requested, we have instructed the Beijing City Commercial

Bank to extend the L/C up to and including September 30. Please keep us abreast

of any new development.

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