「釋義」

流動團(tuán)隊(duì)并不是一個(gè)新概念，而是埃森哲創(chuàng)造的一個(gè)新名詞，指的是一種新興的工作場所趨勢，即在數(shù)字化轉(zhuǎn)型和靈活性成為人力資源戰(zhàn)略核心的世界里，需要一支擁有高度敏捷技能的團(tuán)隊(duì)。

在技術(shù)的支持和賦能下，這支高度響應(yīng)的團(tuán)隊(duì)可以從世界任何地方聚集在一起，從事多個(gè)項(xiàng)目的工作。

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「應(yīng)用場景」

公司擔(dān)憂的一大問題是，市場需求大幅度波動，本公司勞動力卻是固定不變的，基本不可能在業(yè)務(wù)減少時(shí)裁員、好轉(zhuǎn)時(shí)再讓員工回來。零工經(jīng)濟(jì)提供了一種不同的方式。

One big concern of companies was always that while market demand fluctuated a lot, their workforces were pretty fixed. They were hard to cut when business was down and hard to bring back quickly if things suddenly picked up. The gig economy suggested a different approach.

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優(yōu)步的司機(jī)只在有活干的時(shí)候領(lǐng)取薪酬，讓優(yōu)步公司獲得迅猛發(fā)展。這樣的成功案例令其他企業(yè)蠢蠢欲動，也跟著解雇全職員工，用合同工取而代之：業(yè)務(wù)減少時(shí)不必向合同工支付薪酬，也不用提供福利。轉(zhuǎn)為這種像水龍頭一樣要用的時(shí)候打開、不用時(shí)就關(guān)上的團(tuán)隊(duì)，削減固定成本，成了一個(gè)明確的目標(biāo)。人才公司和招聘外包公司促進(jìn)了這種轉(zhuǎn)型。這類公司引入“流動團(tuán)隊(duì)”“按需供應(yīng)人才”等概念，描述一種按件計(jì)價(jià)、由供應(yīng)商在需要時(shí)提供人才的體系?，F(xiàn)在RPO公司提供“全周期”服務(wù)，負(fù)責(zé)為企業(yè)管理員工的聘用、解雇、簽訂臨時(shí)合同的平衡，確保企業(yè)能以最低的人員成本完成日常工作。

Runaway-growth stories like Uber, whose drivers were paid only when there was something to do right at that moment, made a big impression on other employers, which opted to cut full-time staff and add contractors who didn’t get benefits or need to be paid when business fell. Shifting to a workforce that was like a faucet—turn it on when you need it, turn it off as soon as you don’t—and squeezing fixed costs in the process became an explicit goal. Staffing firms and recruitment process outsourcing (RPO) companies stepped in to enable the transition. They introduced terms like “l(fā)iquid workforce” and “talent on demand” to describe systems in which contractors were paid by the task and vendors provided just-in-time staffing. Now RPO firms offer “full cycle” engagement, managing the balance of hiring, layoffs, and contracting for employers to secure the minimum level of staffing required to get the work done each day.

以上文字選自《哈佛商業(yè)評論》中文版2020年9月刊《人員管理切莫過度工程化》

彼得·卡佩利(Peter Cappelli)丨文

馬冰侖?丨編輯?