由于廣州部分地區(qū)封控，有些下了訂單的客戶最近問(wèn)候得相對(duì)頻繁些。對(duì)于熟悉的人，我一般會(huì)跟他簡(jiǎn)單地說(shuō)：many thanks for your concern, my friend. everything is under control and gonna be fine.

如果是已經(jīng)下單的客戶，就會(huì)給他發(fā)一封停工的通知

dear xxx,

Greetings.

The notice is to inform you that we have to suspend production after authorities announced a partial lockdown in Guangzhou due to a rise of COVID-19 cases.

All businesses in our area not involved with essential public services are required to halt production. And we were requested to work from home starting 4th Nov to 16th Nov temporary.

Because of factory closures we may experience some production delays. around one week to half month.

We are closely monitoring this ongoing situation and we will keep you updated on any further developments.

Please don't worry, we will try our best to arrange production again asap when release prevention and control. We will let you know when goods ready.

Thanks for your understanding for this unprecedented event.

Yours

xxx

問(wèn)候！

這封郵件通知您，由于新冠疫情病例的增加，廣州部分地區(qū)實(shí)行半封鎖，我們不得不暫停生產(chǎn)。

在我們地區(qū)的所有不涉及基本公共服務(wù)的企業(yè)都暫停生產(chǎn)，我們從11月4號(hào)到16號(hào)也被要求暫時(shí)居家辦公。

由于工廠停工，貨期會(huì)有所延遲，大概是一個(gè)星期到半個(gè)月左右。

我們會(huì)密切關(guān)注事態(tài)的發(fā)展，并隨時(shí)向您更新最新進(jìn)展。

請(qǐng)不要擔(dān)心，我們會(huì)在放開(kāi)防控之后按照排單順序盡早安排您訂單的生產(chǎn)。并在貨備好的時(shí)候提前通知您。

非常感謝您對(duì)這次突發(fā)事件的理解！

對(duì)于后期恢復(fù)生產(chǎn)的時(shí)候，也可以跟客戶這樣講：

Our factory has restarted producing, but due to the virus, our delivery date delayed in xxxx(這里可以結(jié)合您延遲的時(shí)間)。

我們的工廠已經(jīng)復(fù)產(chǎn)了，但由于疫情影響，交期不得不延遲于xxxx時(shí)間。

We are carefully following the guidelines provided by the government to ensure everyone can stay safe.

我們嚴(yán)格遵循政府的指導(dǎo)方針，確保每個(gè)人安全。

At all events, we will try best to shorten the delivery time as soon as possible.

我們會(huì)盡一切可能盡快交貨。

We will let you know when we confirm the delivery date. You can also contact any time. Wish you and me good luck.

請(qǐng)知悉，交期沒(méi)有問(wèn)題，任何時(shí)候都可以聯(lián)系我，祝您順利！

We wanted to reach out and reassure you that we are open for business and are still processing your orders as usual.

我們已經(jīng)正常復(fù)工，能夠正常處理您的訂單。

Please do not hesitate to contact us, we will try our best to support you.

請(qǐng)隨時(shí)聯(lián)系我們，我們會(huì)盡最大努力去支持你。

其他的大家可以自己補(bǔ)充參考！

讓我們認(rèn)真對(duì)待生命的每一天！人生的每一刻，都是在為自己的明天鋪路，要知道，逆風(fēng)的方向，更適合飛翔，你覺(jué)得吃力，恰巧是登高！

人生之路的不懈努力，往往不是為了耀眼奪目的成就，而是在這平凡如水的歲月當(dāng)中，用心去收獲一個(gè)比往日更強(qiáng)大的自己。

每天對(duì)自己說(shuō)：今天又是嶄新的一天，我努力不是為了勝過(guò)本來(lái)就不普通的別人，而是不輸給原本就平凡無(wú)奇的自己！

更多外貿(mào)干貨知識(shí)，請(qǐng)關(guān)注微信公眾號(hào)：外貿(mào)原力