如何回復(fù)亞馬遜上的客戶2星差評review?AI自動(dòng)生成回復(fù)模板
亞馬遜客戶如果給了2星差評,說明客戶對你的產(chǎn)品是非常不滿意!如果這時(shí)候你再及時(shí)與客戶進(jìn)行深入溝通,說不定有一定幾率挽回客戶!
及時(shí)回復(fù)客戶在亞馬遜上留下的評論非常重要,我們亞馬遜賣家一直苦苦追尋有海外客戶在自己的listing上寫下評論,但是并沒有想過怎么去熱情洋溢回復(fù)這些評論。
今天喲派出海就結(jié)合Jasper AI這個(gè)人工智能軟件,幫你在60秒內(nèi)撰寫高質(zhì)量的亞馬遜評論模板!
我們在亞馬遜上找一個(gè)好評的例子,就拿狗狗床鋪來作為案例。
這個(gè)客戶留下的2星差評內(nèi)容是:
客戶的抱怨是
My dog chewed through the cover in a day. It’s a thin cover that is removable to be able to wash (I liked that feature) but it was not waterproof and it she ripped it super fast, it felt kinda cheap. The inside is this cheap memory foam I’m not quite impressed. My puppy is 5 months and sometimes chews on things, but doesn’t do it abnormally so I feel like it is safe to recommend this for dog owners who have completely trained and non curious dogs. My elder dog prob would’ve made this last a lot longer
我們登錄Jasper AI的后臺(tái),準(zhǔn)備開始就這條客戶評論,生成給客戶的反饋:
找到Jasper AI的Review Responder模塊
我們把客戶的評論內(nèi)容、客戶名字和評分輸入Jasper AI,然后點(diǎn)擊生成回復(fù)。
不到10秒鐘的功夫,我們就生成了一大堆的回復(fù)文案,基本可以直接使用。
這里我粘貼給大家看看。
版本1:
Hi Rachel,
Thanks for your honest feedback on our yooopaaa bed. We're sorry to hear that your dog managed to chew through the cover and that you were not satisfied with the quality of the memory foam.
We would love to get more information from you about what may have led your dog to chew through the cover so quickly as this is not something we typically see. If you could email us at [email protected] with some additional details, we'll be happy to look into it further.
In the meantime, we hope you'll consider trying out one of our other products which may better suit your needs. Thanks again for taking the time to share your thoughts with us.
版本2:
Hi Rachel, thanks for your review of our yooopaaa Memory Foam Dog Bed. We're sorry to hear that your dog managed to chew through the cover and that you're not happy with the quality of the memory foam.
We would love to get more information from you about how long your elder dog might have been able to use it for without chewing. Also, if you could send a picture of the damage done we can forward this on to our product development team and see if there's anything we can learn from it.
Please email us at info@yooopaaa.com and we'll be in touch.
版本3:
Thank you for your honest feedback, Rachel. We're sorry to hear that the cover on your yooopaaa didn't meet your expectations and that your dog was able to chew through it. Our covers are made from a durable fabric and are meant to be chew-resistant, but we understand that some dogs are more determined than others.
The memory foam inside our pads is also meant to be durable, but we're sorry to hear that it didn't meet your expectations either. We would love to hear more about what you didn't like about it and how we could improve in the future.
Please feel free to reach out to us at support@yooopaaa.com if you have any other questions or concerns about your yooopaaa pad.
版本4:
Hi Rachel, thanks for your review of the yooopaaa Memory Foam Pet Bed. We're sorry to hear that your dog managed to chew through the cover so quickly and that you're not happy with the quality of the memory foam.
We would love to get more information from you about what kind of dog you have and how it was able to chew through the cover. If you could email us at [email protected] with some pictures and/or a video of your dog chewing on the bed, we'll be happy to take a look and see if there's something we can do to improve its durability.
是不是寫的非常誠懇?這就是人工智能科技的力量!
你可以免費(fèi)注冊一個(gè)Jasper Ai賬號,拿自己產(chǎn)品的一些評論去測試一下,相信你會(huì)有意想不到的驚喜!
好的,關(guān)注喲派出海,我們還有20+外貿(mào)推廣營銷小工具來幫助大家提升效率!
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