這個時候你沒辦法控制客戶怎么評價或者評論你們，但是你可以控制和引導其他客戶的評論。

所以你出的話木絕對是讓其他人認為你說的是合情合理的。

Dear Xxx,

Apologize you for letting you unhappy. Anyhow, we should do better and better next time

Just I am afraid that we have some misunderstanding about this order, actually, from your favourite

finally, I understood that you need high level quality items, in fact, we have better version, just the

cost is different, how about we delivery new sample to you again

Thank you very much for your kind understand and appreciated it if you can give us a chance again

and we believe that our cooperation can do better and bigger.

Yours sincerely

×××

怎么要好評？

Dear Mr. XXX,

Thank you very much for your choosing us and trying our model XXX,

and appreciated highly if

you can give us 5 star. We would supply better quality and service next time with your kind

encouragement, like good quality, fast delivery, excellent service and good communication:

Besides, if you need any other new products from us, please let us know any time, we will offer a

better service and deal for you in the future as you are our respectful VIP customer.

Thousands of thank you in advance

Yours sincerely,

×××