Situation1

1.Welcome. What can i do for you today?

歡迎光臨。有什么能幫你的嗎？

2.Hello. I have a package here and i want to send it to Florida.

你好。我有一個(gè)包裹 我想把它寄送到佛羅里達(dá)。

3. Can you help me?

你能幫我嗎？

4. Certainly. What does the package contain?

當(dāng)然可以。包裹里裝了什么？

5. Does your package contain any fragile goods?

有易碎品嗎？

6. Yes, they are fragile.

是的 有易碎品。

7. It contains a digital camera and some toys.

里面裝了一個(gè)電子相機(jī)和一些玩具。

8. Would you mind showing me the contents?

介意讓我看看里面的東西嗎？

9. Of course not.

當(dāng)然不介意。

10. Do you want me to pack them with bubble wrap?

你希望我?guī)湍阌脷馀菽ぐ阉鼈儼b好嗎？

11. Great. Please help me wrap them.

太棒了。請(qǐng)幫我包裝好。

12. Sure. While i am packing them for you,

好的。當(dāng)我?guī)湍惆b時(shí)，

13. Could you fill in all the required information?

能請(qǐng)你填寫一些必要的信息嗎？

14. Including your name, address, contact number

包括你的名字，地址，聯(lián)系號(hào)碼。

15. the content of the box

包裹的內(nèi)容。

16. and the recipient’s name, address and contact number.

以及收貨人的名字，地址和聯(lián)系號(hào)碼。

17. Okay, no problem.

好的，沒問題。

18. I am done.

我填好了。

19. Thank you

謝謝。

20. So how long does it take for my package to arrive?

我的包裹要多久才能到?

21. It depends on whether you want to send it by standard delivery or by express delivery .

這要看你想要用普通運(yùn)送還是快遞了。

22. What is the difference between them?

它們有什么不同嗎？

23. Express delivery may take 2 or 3 days

快遞可能需要2天或3天。

24. and standard delivery may take more than a week.

而普通運(yùn)送則需要一周多的時(shí)間。

25. Of course, express delivery costs a little bit more than standard delivery.

當(dāng)然，快遞比普通運(yùn)送要貴一些。

26. It is not urgent. So i’ll choose standard delivery.

這并不緊急。所以我選擇普通運(yùn)送。

27. Sure. Now, let me weigh it.

好的?，F(xiàn)在讓我稱一下包裹的重量。

28. so i can calculate the cost for you.

然后我就能為你計(jì)算一下價(jià)格了。

29. It weighs about 5 lbs

它有5磅。

30. How much is it?

價(jià)格是多少？

31. It costs $8.5 including tax.

價(jià)格是8.5美元。

32. Would you consider insuring your package against loss or damage?

為避免遺失或損傷 你希望為你的包裹投保嗎？

33. Yes, i would like to insure my package.

是的，我想投保。

34. I’ll have it insured for 50 dollars.

我想有50美元的保險(xiǎn)額度。

35. Okay. The total cost is $13.45

好的?？偣彩?3.45美元。

36. Great. Here you are.

很好。給你。

37. Thank you for your help.

感謝你的幫助。

38. Do you need anything else?

你還有其他需要嗎？

39. No, that’s it.

不，只是這件事。

40. Thank a lot.

謝謝。

41. You are welcome.

不客氣。

42. Thank you for using our service.

感謝使用我們的服務(wù)。

Situation2

1. Good morning. How can i help you today?

早上好。我今天能幫你什么嗎？

2. I would like to send this package.

我想要寄送這個(gè)包裹。

3. Will this be domestic or international?

請(qǐng)問這是在國(guó)內(nèi)運(yùn)送還是在國(guó)際運(yùn)送？

4. International.

國(guó)際運(yùn)送。

5. Where is it going?

它要運(yùn)送到哪里。

6. It is going to France.

運(yùn)送到法國(guó)。

7. Okay. Your cheapest option will be international First-Class delivery.

好的。最便宜的選項(xiàng)是國(guó)際普通運(yùn)送。

8. How much will that cost?

價(jià)格是多少？

9. The price is based on the weight of the package.

價(jià)格是由包裹的重量決定的。

10. As i mentioned, it is our most inexpensive option.

但就像我提過的，這是最便宜的選項(xiàng)。

11. How long will it take to reach France?

到達(dá)法國(guó)需要多少時(shí)間？

12. It may take more than ten days.

可能需要10多天。

13. That’s too slow.

那太慢了。

14. What is the fastest way to send the package?

最快的方法是什么？

15. For quicker delivery, you may choose our international express service.

可以選擇國(guó)際快遞服務(wù)。

16. Delivery should take less than three days.

運(yùn)送時(shí)間就會(huì)少于3天。

17. That sounds great.

那聽起來不錯(cuò)。

18. Do you want to insure this package?

你想為這個(gè)包裹投保嗎？

19. I don’t think that’s necessary.

我并不認(rèn)為這很必要。

20. It doesn’t contain any valuables.

我的包裹里并沒有什么貴重物品。

21. Now, let’s see how much it weighs.

現(xiàn)在，讓我們看看它有多重吧。

22. Then i can calculate the cost for you.

然后我就能為你計(jì)算運(yùn)送費(fèi)用了。

23. Okay. It is about 8 lbs.

好的。 它重8磅。

24. The weight limit of international packages is 5 lbs.

國(guó)際運(yùn)送的包裹重量限制是5磅。

25. Your package is overweight.

你的包裹超重了。

26. So please repack it into small ones.

所以請(qǐng)把它重新包裝成小件。

27. By the way, what are the contents？

順便問一下，這里面裝了什么？

28. Oh, they are just a few bombs.

哦，只是幾顆炸彈而已。

29. I am sorry.

我很抱歉。

30. According to our regulations, they are not allowed to be sent abroad.

根據(jù)我們的規(guī)定，不允許寄送這些東西到國(guó)外。

Situation3

1. Hi. I received this notice yesterday.

你好。我昨天收到這個(gè)通知。

2. It said that the post office has a package for me.

它說郵局有我的包裹。

3. I should pick it up within three days.

我應(yīng)該在3天之內(nèi)把它領(lǐng)走。

4. This is a notice for a registered parcel.

這是掛號(hào)包裹的通知。

5. The sender has requested your signature upon delivery.

寄件人要求在包裹送達(dá)時(shí)尋要簽名。

6. I wasn’t home yesterday.

我昨天不在家。

7. Can i get it here now?

我能在這里領(lǐng)取嗎？

8. Of course. Can l have your name, please?

當(dāng)然可以。請(qǐng)問你叫什么名字？

9. My name is Susan, Susan Mitchell.

我叫蘇珊，蘇珊米切爾。

10. Okay. Let me check.

好的。讓我查查。

11. Oh, it is here.

哦，找到了。

12. It’s a parcel from Ms.Cooper.

這是來自庫柏小姐的包裹。

13. Before i get it for you

在我為你取來之前。

14. I’ll need to see your photo ID.

我需要看看你附有照片的身份證件。

15. Here’s my driver’s license.

這是我的駕照。

16. Thank you。

謝謝。

17. Please sign your name here.

請(qǐng)?jiān)谶@里簽名。

18. Okay.

好的。

19. Here you go.

給你。

20. Do i owe you anything?

我要付費(fèi)嗎？

21. Don’t worry, there’s no charge.

別擔(dān)心，沒有費(fèi)用。

22. The cost is prepaid by Ms.Cooper.

費(fèi)用已經(jīng)被庫柏小姐付過了。

23. Now, let me get that parcel for you.

現(xiàn)在，讓我為你把包裹取來。

24. Is there anything else that I can help you with?

還有其他什么事需要我?guī)湍銌幔?/p>

25. Nope. That’s it. Thank you so much.

不。沒有了。非常感謝。