亞馬遜美國站和歐洲站同時被召回，要求提供the Letter of Compliance，內容如下：in this regards, for reinstate process, you will need to provide the Letter of Compliance as per Amazon policy or documents for product safety.

The Letter of Compliance must include:

The letter is printed on the manufacturer’s letterhead
The letter is signed
ASIN(s)
UPC/EAN(s)
Name of the product
A statement of how the product is not subject to the recall. For example, the seller should describe how the corrected product can be differentiated from the recalled version e.g. new serial numbers, manufactured after X day, etc. Unaffected batch codes and lot numbers will not be reinstated until the Amazon recalls team is satisfied that all inventory on the ASIN, regardless of seller, has been removed."

在這方面，對于恢復流程，您需要根據亞馬遜政策或產品安全文件提供合規(guī)證明。

合規(guī)信必須包括：

這封信印在制造商的信箋上

信簽了

ASIN

UPC/EAN

產品名稱

關于產品如何不受召回影響的聲明。 例如，賣方應描述如何將更正的產品與召回的版本區(qū)分開來，例如 新的序列號，在 X 天之后制造等。在亞馬遜召回團隊確信 ASIN 上的所有庫存（無論賣家是誰）都已移除之前，不會恢復未受影響的批次代碼和批號?！?/p>

翻譯過來是合規(guī)信，但是合規(guī)信要工廠抬頭，工廠出不了這份合規(guī)信怎么辦？

其實可以自己出一份，讓工廠簽字蓋章就行。亞馬遜有個產品召回圖，在產品召回之后一般都需要提供a Letter of Compliance to Amazon.