This new system will allow you to:

這個新系統(tǒng)將允許您進(jìn)行以下操作：

• Reply directly to our notifications from your preferred email ? ? ? address. No more “do not reply” emails

• 直接從您首選電子的郵件地址通知我們。不再有“無回復(fù)”電子郵件

• Sign in to WERCSmart and the support center simultaneously (this ? ? ? feature will be implemented in late June)

• 同時登陸WERCSmart和支持中心（此功能將于6月底實(shí)施）

• Assign your ticket directly to the team (e.g., regulatory, ? ? ? accounting etc.) who you think can best help resolve your issue

• 將您的服務(wù)請求直接分配給您認(rèn)為最有助于解決您問題的團(tuán)隊（例如，監(jiān)管，會計等）

• Add “cc” notations upon creating a new service ticket

• 在創(chuàng)建新的服務(wù)請求時添加“cc”記號

• Access instant existing solutions instead of waiting for ? ? ? ticket reply

• 訪問即時現(xiàn)有的解決方案而不是等待請求答復(fù)

• Submit a ticket directly from your preferred email address

• 直接從您首選的電子郵件地址提交服務(wù)請求

• Find support resources 24/7 in the new solutions area

• 在新的解決方案領(lǐng)域中每天24小時提供資源支持

• Maintain a ticket/email history in a secure area

• 在安全區(qū)域保留服務(wù)請求/電子郵件的歷史記錄

Our phone support telephone number will ?remain the same.? However, please be advised that emails and tickets ?created in the current system will not transfer to this new system.? We ?will notify you a few days prior to the new system launch date.?

我們的電話支持號碼將保持不變。但是，請注意，在當(dāng)前系統(tǒng)中創(chuàng)建的電子郵件和服務(wù)請求將不會轉(zhuǎn)移到此新系統(tǒng)。我們將在新系統(tǒng)啟動的前幾天通知您。

We appreciate your cooperation during ?this transition period and hope you find an improvement in your customer ?support experience.?

感謝您在此過渡期間的合作并希望您在客戶支持體驗(yàn)方面有所改進(jìn)。

Material Safety Data Sheets (MSDS) and /or Safety DataSheets (SDS)

化學(xué)品安全技術(shù)說明書/安全技術(shù)說明書

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You’ll need to provide, with your product,an SDS for the Retailer. Some Retailers require an SDS for each country theyare located in (e.g. Canada).

SDS要與產(chǎn)品信息一起提供給零售商。有些零售商會要求提供符合每個銷售點(diǎn)所在國家法規(guī)的SDS，比如提供加拿大法規(guī)的SDS。

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Q: What if I don’t have an SDS for myproduct?

A: You may elect to have WPS write one foryou, specific to your product registration data. Once written, an SDS, in PDF,will be provided to you for your review.

問：如果我的產(chǎn)品沒有SDS，怎么辦？

答：你可以選擇讓W(xué)PS針對你的產(chǎn)品注冊數(shù)據(jù)，給你出具一份SDS。到時一份PDF格式的SDS會先供你們確認(rèn)，確認(rèn)無誤后上傳系統(tǒng)。

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Please note: You approve and accept thefinalized SDS and are liable for all data within the document. The SDS iswritten by WPS based on the Product Details you provide during the WERCSmartRegistration process.

值得注意的是：應(yīng)由申請人同意和接受最終的SDS，并對文檔的內(nèi)容承擔(dān)責(zé)任。通過WPS完成的SDS是基于你在WERCSmart注冊過程中提供的產(chǎn)品信息而制作的。