Well, what to do if you just cannot answer an interview question?

YOU CAN HAVE 2 OPTIONS IN IDEAL SCENARIOS

Option 1: Bide yourself some time--it`s ok to come back to the question at the end of the interview. This gives you some time to think of your answer. But more importantly and it may sound a bit tricky, the interviewer may even forget the question that was asked??！

In this case, you can say

Would it be okay to take some time to think about that interview question and then come back to it at the end of the interview?

Option 2: Be honest. Tell the interviewer you will do some research and get back to them after the interview. This is a very clever strategy. Because after researching, you can follow up and thank the interviewer for being considered for the position at the same time!

YOU CAN SAY IN THE EXACT WORDS:

I do apologize I do not know the answer to that question NOW. However, as soon as I get back from the interview, I will carry out some research and I will contact you immediately with my answer.

YOU SEE, KEEP A CAN-DO ATTITUDE IS CRUCIAL.

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There are still some more options that you can use to help you out when cannot answer an interview Q.

Example 1:

Q: What is going to be the biggest challenge facing our industry in the next 12 months?

A: I`m very sorry. I don`t know the answer to that question. However, as soon as i get back from the interview, I will carry out some research and I will contact you by email straight away to let you know.

如果對方答應(yīng)你后續(xù)可跟進來回答，那你可參考下一步看看怎么寫好一個follow up eamil

Dear sir,

RE: Answer to today`s interview question and thank you.

Thank you for giving me the opportunity to be interviewed today for the position of xxx.

During the interview, I promised to come back to you with the answer to the interview question, xxx(put the interview question you`re following up there).

My answer is as follows:

(INSERT THE ANSWER HERE)

I thoroughly enjoyed the interview process and I very much look forward to working for your organization if I am successful.

If you need any further information from me, please do not hesitate to ask.

Yours faithfully,

Insert your name here

Insert your mobile number here

Example 2:

Q: Can you give me an example of when you failed to complete a difficult task on time?

A: Would it be okay to come back to that question later on in the interview, please? I have been in that type of situation but I just need a little bit time to think about it. (你申請說放在之后回答，但你同時要給出對方可接受的理由，不能讓對方認為你現(xiàn)在已經(jīng)自亂陣腳，內(nèi)心沒底，或試圖掩藏自己相關(guān)工作經(jīng)驗的劣跡)

Would that be okay?

Example 3

如果對方問你的問題是你確實在以往經(jīng)驗中沒有親身經(jīng)歷的，那你可以講述與此相關(guān)的，你見過的，或者感受過的，比如你沒優(yōu)秀的客戶服務(wù)履歷，但你肯定體驗過優(yōu)秀的客戶服務(wù)，可借用。

Q: Tell me about a time you delivered excellent customer service.

A: Be honest with you, I have not been in a position or a job before where I have provided excellent customer service. However, I do know what good customer service is. I`m a very observant person and I`ve been on the receiving end of both good and poor customer services. To give you an example, ....