TED演講者：Tiffany Yu / Tiffany Yu

演講標(biāo)題：How to help employees with disabilities thrive / 如何幫助殘疾員工茁壯成長

內(nèi)容概要：What can we do to make workplaces more welcoming to people living with disabilities? Representation advocate Tiffany Yu shares three ways that employers can change and tap into every worker's skills and gifts.

我們可以做些什么來讓工作場所更歡迎殘障人士？ Tiffany Yu作為代表倡導(dǎo)者分享了雇主可以改變和利用每位員工的技能和天賦的三種方式。

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【1】All around the world, there's a huge disability employment gap.

在世界各地, 殘疾人存在巨大的就業(yè)差距。

【2】In most countries, the unemployment rate for people with disabilities is twice that of people without disabilities.

在大多數(shù)國家, 殘疾人的失業(yè)率 是正常人的兩倍。

【3】Often it's as high as 80 percent.

通常高達(dá)80%。

【4】There are over a billion people in the world living with a disability.

世界上有超過十億的殘疾人。

【5】To have 80 percent of us unemployed, that's so much untapped potential.

在這80%失業(yè)人口中, 存在著很多尚未挖掘的潛力。

【6】[The Way We Work] As someone with a paralyzed arm and living with a mental health disability who's worked in the financial sector and entertainment and tech,

[我們的工作方式] 作為一個(gè)手臂癱瘓 并患有心理健康障礙 還在金融部門,娛樂 和科技行業(yè)工作的人,

【7】I know that having a disability doesn't bar you from doing good work.

我知道殘疾并不會妨礙你做好工作。

【8】So it's shocking to me that this disability employment gap is so persistent.

所以讓我震驚的是, 殘疾人就業(yè)差距 竟然會持續(xù)存在。

【9】In the US, the Americans with Disabilities Act prohibits discrimination in hiring and requires employers to provide reasonable accommodations.

在美國,美國殘疾人法案 禁止在雇傭中帶有歧視 并且要求雇主提供合理的便利。

【10】And studies show that companies who prioritize disability inclusion are more profitable overall.

研究表明重視包容殘疾人的公司 整體利潤更高。

【11】So what exactly is the problem?

那么問題到底是什么？

【12】Recruiters, human resources staff, managers, they tend to think of hiring people with disabilities as a social good or as something they have to do to meet a quota.

招聘人員、人力資源員工、經(jīng)理, 他們傾向于認(rèn)為雇用殘疾人 是一種社會公益 或者作為他們?yōu)榱诉_(dá)到指標(biāo) 而必須去做的一件事。

【13】But they should be hiring disabled people because of our strengths and all of the value and innovation we can bring.

但是他們應(yīng)該因?yàn)?殘疾人的長處而去雇傭他們 或者因?yàn)槲覀兛梢詭Ыo他們的價(jià)值和創(chuàng)新。

【14】Here are three things every workplace can do to truly welcome people with disabilities.

以下是每個(gè)工作場所都可以做的三件事 以便真正歡迎殘障人士。

【15】It's not comprehensive, but it's a start.

它并不全面,但它是一個(gè)開始。

【16】First, stop making assumptions.

第一點(diǎn),停止假設(shè)。

【17】Our culture tends to treat disability as a medical diagnosis, a tragedy or a charity case.

我們的文化傾向于 把殘疾視為醫(yī)學(xué)診斷, 悲劇或者慈善案例。

【18】And all of these things are rooted in pity.

而所有這些都源于憐憫。

【19】They prevent us from being seen as peers and equals.

它們使我們無法 被視為同齡人和平等者。

【20】These assumptions lead to a lot of avoidance.

這些假設(shè)導(dǎo)致了大量回避。

【21】People tend to not ask us about our lives and hobbies outside of work or don't invite us to company social outings.

人們往往不向我們詢問 工作之外的生活和愛好 或者不邀請我們 參加公司的團(tuán)建活動。

【22】There's so much fear about saying the wrong thing, that instead people say nothing at all.

人們非常害怕說錯(cuò)話, 以至于人們直接避而不談。

【23】They treat disabled people like we're invisible when all we want is to be seen and heard and accepted like anyone else.

他們對待殘疾人就像 我們完全不存在一樣 我們想要的只是 被別人看到、聽到和接受 就和大家一樣。

【24】These assumptions also make people jump to conclusions about what we can and can't do without even asking.

這些假設(shè)還使人們就直接得出結(jié)論 甚至沒有問就得出 我們能做什么和不能做什么。

【25】For me, assuming I can't type because I can't use one of my arms or assuming a blind person can't be an engineer.

對我來說,假設(shè)我因?yàn)?一只手臂不能用而無法打字 或者假設(shè)盲人不能成為一名工程師。

【26】When to succeed at work, you need to have people who see your full potential because without that, nobody wins.

當(dāng)你想在工作中獲得成功, 你需要讓人們看到你的全部潛力 因?yàn)闆]有它,沒有人能成功。

【27】So please, take the time to get to know us, invite us to things, ask us the same kind of questions you would of any colleague.

所以請花一點(diǎn)時(shí)間了解我們, 邀請我們參加活動 詢問我們和任何同事一樣的問題。

【28】What drew you to this work? What are your goals?

是什么吸引你從事這項(xiàng)工作？ 你的目標(biāo)是什么？

【29】What do you hope to do from here?

你希望在這里做什么？

【30】And listen to our answers but also respect our boundaries.

傾聽我們的回答, 同時(shí)也尊重我們的界限。

【31】If there's something we're not comfortable discussing, we'll let you know.

如果有一些討論會讓我們不舒服, 我們會告訴你的。

【32】And any time you feel unsure, just ask us privately so we can make those decisions.

如果你有任何時(shí)候感到不確定, 你可以私下問我們。 所以我們可以自己做決定。

【33】You can even start by saying, "I'm still learning how to get better at talking about disability."

你甚至可以問: “我仍在學(xué)習(xí)怎么更好的和殘疾人溝通。”

【34】Second, rethink accessibility and accommodations starting now.

第二點(diǎn),從現(xiàn)在開始 重新思考無障礙服務(wù)和便利設(shè)施。

【35】Disability takes so many different forms.

殘疾有太多種形式了。

【36】It can be about someone's sight, hearing or mobility.

它可能和一個(gè)人的視力, 聽力或者行動能力有關(guān)。

【37】It can be ADHD, dyslexia or chronic pain.

它或許可能是多動癥、 閱讀障礙,或者慢性疼痛。

【38】About 62 percent of employees with disabilities have ones that are not apparent.

大約 62% 的殘疾員工 有不明顯的殘疾。

【39】So even if you don't think there are people with disabilities in your organization, there probably are.

所以,可能你壓根不覺得 公司里這些人是殘疾人, 但他們確實(shí)有可能就是。

【40】And that's why I strongly recommend that workplaces create spaces with disability and accessibility in mind.

這就是為什么我建議 工作場所在創(chuàng)造空間時(shí) 要考慮殘疾人和無障礙環(huán)境。

【41】That way you're paving the way for future employees, clients and customers who might benefit from accommodations, too.

這樣你就可以為未來的員工、 客戶和顧客 提供有益于他們的便利服務(wù)。

【42】At one of my first jobs at an investment bank, the company did something cool.

我在投行的第一份工作中, 公司做了一件很酷的事情。

【43】Within a month of starting, I and all other new hires got an ergonomic assessment of our workstations.

在上班后的一個(gè)月內(nèi), 包括我在內(nèi)的所有新入職的員工 對我們的工作站 進(jìn)行了人體工程學(xué)評估。

【44】They actually had a person thinking about my access needs in multiple ways, like getting a foot rest and keyboard wrist pad, which a lot of colleagues got,

實(shí)際上他們有人通過多種方式 考慮我的需求, 比如說,給我一個(gè)很多同事都有的 腳踏板或者鍵盤腕墊,

【45】to asking if I might benefit from speech to text technology because I type with one hand.

詢問我是否能從語音轉(zhuǎn)文字技術(shù)中受益 因?yàn)槲矣靡恢皇执蜃帧?/p>

【46】I've always tried to find these little hacks to make my work environment more comfortable, but the fact that this person offered so many options proactively, it made me feel so welcome without making me feel like my needs were "special."

我一直試圖找到這些小竅門 讓我的工作環(huán)境變得更舒服, 但事實(shí)上這個(gè)人主動地 給我提供了很多的幫助, 這讓我覺得很受歡迎, 沒有讓我覺得 自己的需求是“特殊的”。

【47】It would be amazing if every employer could do some version of this.

如果每個(gè)雇主都可以做一些這樣的事, 那簡直是太棒了。

【48】I mean, why not?

我的意思是,為什么不呢？

【49】But there are also more simple things that can make an impact.

但也有更簡單的事可以產(chǎn)生影響。

【50】Like, what about listing accessibility information if you're hosting an event?

比如說,如果你要舉辦活動的話, 列出來無障礙信息,如何？

【51】Or automatically turning on captions for video meetings?

或者在視頻會議時(shí)自動顯示字幕？

【52】Another way to think about this is: What do my employees need in order to thrive?

其他方式去思考這件事是: 我們的員工需要什么 才能茁壯成長？

【53】It starts with equipping people with a variety of tools.

首先是為人們配備各種工具。

【54】Third, embrace flexibility, like disabled people have had to do our whole lives.

第三點(diǎn),靈活應(yīng)變, 就像我們殘疾人一輩子都要面對的。

【55】People with disabilities have been advocating for remote work environments and flexible hours for decades now, and it took a pandemic for the world to realize it could happen.

幾十年來,殘疾人一直提倡 遠(yuǎn)程辦公環(huán)境和靈活的工作時(shí)間。 一直到新冠在全世界流行 才意識到它可能發(fā)生。

【56】All of a sudden, this thing that seemed so wild has become commonplace.

突然間,這件看似天馬行空的事情 變得很司空見慣。

【57】And this isn't the first time I can think of when an accommodation for people with disabilities ended up improving life for society at large.

這不是我第一次認(rèn)為 給殘疾人提供便利設(shè)施 會提高整個(gè)社會的生活質(zhì)量。

【58】Audiobooks, curb cuts, closed captioning, even electric toothbrushes.

有聲書籍,無障礙坡道, 隱藏式字幕,甚至是電動牙刷。

【59】Disability is so often the root of innovation.

殘疾往往是創(chuàng)新的根源。

【60】So as we get back to the office, let's remember that all of us can thrive with flexibility.

所以,當(dāng)我們回到工作中, 讓我們記住所有人 都可以靈活的發(fā)展。

【61】For people with disabilities, let's provide the option to work remotely at the hours when we can be the most productive from wherever works best.

對于殘疾人來說, 給我們提供遠(yuǎn)程工作的選項(xiàng), 這樣可以讓我們 在工作效率最高的地方 發(fā)揮最大的工作效率。

【62】I mean, some of us do great working from our bed.

我指的是,我們有一些人 在床上可以更好地工作。

【63】And really, let's hold on to the openness that we can work around everyone's needs.

實(shí)際上,讓我們保持開放的心態(tài), 以便能夠滿足每個(gè)人的需求。

【64】Let's keep finding ways to embrace flexibility as part of our company's culture.

讓我們不斷尋找方法, 將靈活應(yīng)變 作為我們公司文化的一部分。

【65】We know that companies need to work harder on hiring us, retaining us, promoting us, paying us fairly and amplifying our efforts.

我們知道公司需要更加努力地 雇傭我們,留住我們, 提拔我們,公平的支付我們的工資 并且放大我們的努力。

【66】To do that, we need to stop making assumptions, rethink accessibility and embrace flexibility.

為了做到這些, 我們需要停止假設(shè), 重新思考無障礙服務(wù), 并且接受變通。

【67】That is what will help close the disability employment gap.

這將有助于縮小殘疾人就業(yè)差距。