TED演講者：Tsedal Neeley / 希道 娜麗

演講標(biāo)題：4 ways to make hybrid work better for everyone / 四種方法讓混合工作更適合您的生活

內(nèi)容概要：How can we rethink hybrid work so it brings out the best in both in-person and distributed employees? Leadership expert Tsedal Neeley shares the changes that we need to make in order to create workplaces that actually work -- no matter where you're located.

人么可以怎樣從新考慮混合工作并帶出親身和遠(yuǎn)程員工最好的一面？ 領(lǐng)導(dǎo)能力專家希道 娜麗 跟我們分享了幾個(gè)我們必須做出的改變才能讓工作場(chǎng)所發(fā)揮最佳性能--- 無(wú)論你在哪里。

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【1】People keep talking about how remote work is part of the future of work.

人們?cè)谡務(wù)?遠(yuǎn)程工作是我們未來(lái)的一部分。

【2】Well, I have news: that future is here.

讓我告訴你們一個(gè)消息: 未來(lái)已經(jīng)到來(lái)了。

【3】Remote and hybrid work are the new reality.

遠(yuǎn)程工作和混合工作 是我們最新的現(xiàn)實(shí)。

【4】And now we have to figure out how to make them work for all of us.

我們現(xiàn)在必須明白 怎樣讓這種工作方式適合所有人。

【5】[The Way We Work] In March 2020, when the COVID pandemic hit, remote work went into hyperspeed.

[人們工作的方式] 在2020年三月份的時(shí)候, 冠狀病毒大流行爆發(fā)了, 遠(yuǎn)程工作進(jìn)入了超級(jí)模式。

【6】Work routines that were tied to commutes and buildings where people shared time and space went away.

之前日常工作取決于交通和辦公樓, 人們共享時(shí)間和空間然后下班。

【7】Many people wondered what would become of teamwork, collaboration and productivity?

人們?cè)谟懻?團(tuán)隊(duì)工作,合作和生產(chǎn)力會(huì)成為什么？

【8】They soon found that they could accomplish more at home and find the best work-life flexibility of their careers.

他們很快發(fā)現(xiàn)其實(shí)在家里 人們可以完成更多工作, 并且找到工作和生活的職業(yè)靈活性。

【9】Today, the verdict is in.

今天的結(jié)論是:

【10】Using surveys, polls and meta analyses, I found that over 70 percent of employees in most global surveys want a mix of in-person and remote formats moving forward.

在使用調(diào)查,投票和分析以后, 我發(fā)現(xiàn)了多于百分之七十的員工 在大多數(shù)的調(diào)查里 希望一個(gè)親自和遠(yuǎn)程工作 混合起來(lái)的工作方式。

【11】This makes us multimodal workers.

這讓我們成為多模式的員工。

【12】What does this mean?

這意味著什么？

【13】It means we have to be awesome in person.

這意味著我們必須 在親自工作的時(shí)候表現(xiàn)出色。

【14】We have to be awesome remotely.

我們必須在遠(yuǎn)程工作的時(shí)候表現(xiàn)出色。

【15】And we have to be awesome when we’re in hybrid mode.

我們也必須在混合工作的時(shí)候表現(xiàn)出色。

【16】While that might sound like a lot, with some new thinking and new skills, we can use the office as one of our many work tools.

這些新的想法和技能 聽(tīng)起來(lái)像是很多, 但我們可以讓辦公室成為 幫助我們工作的工具。

【17】I've been doing research and advisory work on distributed work for over 20 years and have spoken with over 300 companies around the world.

我做調(diào)查和咨詢有關(guān)的工作 已經(jīng)超過(guò)二十年了, 也和世界多地三百多個(gè)公司交談過(guò)。

【18】Here are four things we know work well.

接下來(lái)有四件我們知道行之有效的觀點(diǎn)。

【19】First, coordinate anchor days.

首先我們必須協(xié)調(diào)“錨日”。

【20】When we go to the office, let's make sure we overlap with our colleagues and collaborators.

當(dāng)人們?nèi)マk公室的時(shí)候, 人們必須保證和同事與合作者交談。

【21】That’s why we call these “anchor” days.

因?yàn)檫@個(gè)我們叫這些天“錨日”。

【22】Otherwise, we'll find ourselves in the office with no one around.

不然我們會(huì)發(fā)現(xiàn) 自己獨(dú)自在辦公室里。

【23】No use in gathering at the water cooler if we're the only ones there.

在咖啡機(jī)邊沒(méi)有目標(biāo)的交談 是沒(méi)有意義的。

【24】Second, plan spontaneity.

第二點(diǎn)是自發(fā)計(jì)劃。

【25】In my work, I've heard over and over again that while people prize the flexibility of hybrid work, they long for informal and spontaneous interactions with their colleagues.

在我的工作中, 我聽(tīng)到了一遍又一遍 當(dāng)人們夸獎(jiǎng)混合工作的靈活性時(shí), 人們渴望和同事有 非正式和自發(fā)的交談。

【26】This is a classic paradox, but it's quite solvable through what we call structuring unstructured time.

這是一個(gè)經(jīng)典的的悖論, 這個(gè)問(wèn)題可以運(yùn)用結(jié)構(gòu)化 和非結(jié)構(gòu)化的時(shí)間被很簡(jiǎn)單地解決。

【27】One thing to try is to set aside the initial six to seven minutes of an hour-long meeting for informal chat about non-work matters, just to talk or even complain.

可以嘗試的事是 擱置一個(gè)小時(shí)長(zhǎng)會(huì)議最初的六七分鐘, 這樣人們可以談?wù)摳ぷ鳠o(wú)關(guān)的話題, 就交談或者抱怨。

【28】You can also ask people the one word that describes how they're doing, verbally or in chat.

你也可以問(wèn)候人們 一個(gè)形容他們感受的詞, 員工可以口頭回答 或在聊天框里回答。

【29】You can have informal contact by scheduling virtual or in-person lunches with your colleagues, breaks for coffee, tea or a snack, and even happy hour trivia challenge.

你可以和員工們?cè)谔摂M會(huì)議里 或面對(duì)面午餐時(shí)有非正式的接觸, 咖啡休息時(shí)間,喝茶或小吃時(shí)間, 甚至游戲和挑戰(zhàn)的歡樂(lè)時(shí)光。

【30】If you're a leader, you should demonstrate the value of informal talk by initiating it yourself.

如果你是領(lǐng)導(dǎo), 你應(yīng)該從你自己開(kāi)始 表明非正式談話的價(jià)值。

【31】Third, use the right tools to communicate.

第三點(diǎn)運(yùn)用正確的工具交流。

【32】The key here is to match our digital tools with our communication objectives, which means we have to mix it up.

重點(diǎn)是將數(shù)字工具 和溝通的目標(biāo)匹配起來(lái)。 這意味著我們需要用 多種方式來(lái)達(dá)到溝通的目標(biāo)。

【33】If we have to solve a really complicated problem, the best digital tool to use is one that allows real-time discussion.

如果我們需要解決一個(gè)很復(fù)雜的問(wèn)題, 最適合這種情況的是一個(gè) 可以實(shí)時(shí)討論的數(shù)字工具。

【34】If we need to process complex information, sending an email might be the best option, giving people time to review and absorb the content.

如果我們需要處理復(fù)雜信息, 那么電子郵件可能是你最好的選擇, 這樣人們可以有時(shí)間 來(lái)參考和吸收這些信息。

【35】Video can be great when we need our communication to include emotional cues.

當(dāng)我們需要表達(dá)我們的情緒時(shí), 視頻會(huì)議是很有用的。

【36】It helps to see someone’s face when discussing tricky topics.

當(dāng)人們?cè)谟懻搹?fù)雜的話題時(shí), 它會(huì)幫助我們了解對(duì)方的面部表情,

【37】It also increases immediacy and intimacy. But it can be exhausting.

這也會(huì)增加即時(shí)性和親密感, 但這可能會(huì)讓人們感覺(jué)到疲憊。

【38】Many people reporting tech exhaustion, but it doesn't have to be that way.

很多人報(bào)告電子疲憊, 但是它不一定必須這樣。

【39】We need to know when to take a break.

我們必須知道什么時(shí)候休息。

【40】For one-on-ones, try audio and keep the cameras off.

當(dāng)一對(duì)一開(kāi)會(huì)時(shí), 你可以關(guān)閉相機(jī)。

【41】This last takeaway is for management, but it affects all of us.

最后一點(diǎn)是給管理部門(mén)的, 但是它會(huì)影響到所有人,

【42】Commit to the new culture.

向新文化致力。

【43】Top leaders have to avoid sending mixed messages.

領(lǐng)袖們需要避免發(fā)出混合信息。

【44】Too many are saying they're all for hybrid while signaling that they prefer everyone to be in the office or saying, "This conversation is so important, we should have it in person."

很多領(lǐng)導(dǎo)說(shuō)他們支持混合工作, 但是其實(shí)他們更喜歡員工在公司上班, 或者說(shuō)“這個(gè)對(duì)話是很重要的, 我們需要面對(duì)面討論“。

【45】Leaders need to make sure that their words, actions and attitudes are aligned with the hybrid arrangements that they've chosen.

領(lǐng)導(dǎo)們必須保證他們的言行舉止和態(tài)度 和他們選擇的混合工作一致。

【46】Consistency between hybrid policies and attitudes is the only way to build an inclusive hybrid culture for everyone.

一致性在混合政策和態(tài)度 是唯一給大家創(chuàng)造包容的混合工作文化的方式。