CPC 認(rèn)證資料提交被亞馬遜拒絕常見原因
CPC 認(rèn)證資料提交被亞馬遜拒絕常見原因
CPC 認(rèn)證比較難的在于你按要求提交了資料，還是沒有通過，直接就被拒絕了。遇到 CPC 被拒的情況，首先需要檢測(cè)你的 CPC 證書需包含的 7 點(diǎn)信息，如果你的證書包含了以上信息卻還是被拒了，則需要根據(jù)亞馬遜回復(fù)的郵件內(nèi)容來針對(duì)性解決了。
一、年齡等級(jí)
亞馬遜回復(fù)：We noticed that the recommended Age Grade of the ASIN is missing on the product (s) detail page.
Please update the product (s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
分析：Listing 后臺(tái)缺少產(chǎn)品的適用年齡描述，在后臺(tái)更新好即可。
二、進(jìn)口商信息
亞馬遜回復(fù)： The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
US importer or domestic manufacturer name, mailing address, contact information located in United States.
分析：CPC 證書內(nèi)缺少進(jìn)口商信息，需要補(bǔ)全相關(guān)信息。
三、測(cè)試結(jié)果維護(hù)聯(lián)系人
亞馬遜回復(fù)：Contact information for the individual maintaining records, including name, full mailing address, email address,and telephone number.
分析：CPC 證書上缺少測(cè)試結(jié)果維護(hù)聯(lián)系人的相關(guān)信息。
四、合規(guī)文件缺少
亞馬遜回復(fù)：In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:
4.1. In Vendor Central, click the Items menu, and then select Vendor Certificates
4.2. Click on Missing Compliance Documents;
4.3. Search for the affected ASIN and then;
4.4. Click Add to upload the documents.
分析：不要在 CASE 中回復(fù)內(nèi)容和提交文件，需要在菜單目錄欄找到查看銷售申請(qǐng)，再找到被拒絕的 ASIN ，重新提交證書進(jìn)行審核。
五、產(chǎn)品圖片信息
亞馬遜回復(fù)：Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
*? Manufacturer Name
*? Manufacturer Address
*? Warning label (as applicable)
分析：亞馬遜要求的第一項(xiàng)商品圖片中，產(chǎn)品的實(shí)拍圖需要清楚地體現(xiàn)出制造商名稱、制造商地址和警告標(biāo)語等。
警告語格式也有要求， 3 歲以下使用含有小部件的需要體現(xiàn)。
六、CPC 證書蓋章問題
亞馬遜回復(fù)：In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or private labeler based on the guidelines stated in the Consumer Product Safety Com
