外貿(mào)催款郵件模板及技巧

1.做了PI后客戶遲遲不回復(fù)

追問(wèn)

①：Dear XX,

Could you check and confirm Plxx please?

分析：首次追問(wèn)不能急躁，要簡(jiǎn)短。

追問(wèn)

②：Dear XX,

Could you say something? If you want to cancell the order,pleade let me know

分析：多次之后，可以以退為進(jìn)。2.客戶確認(rèn)PI后，給了具體付款時(shí)間，但是推遲了好幾次Dear XX,

As you mentioned you will arrange payment on xx, but fews days past we havn' recieve bank slip ,

Could you please send?

If you didn't arrange payment ,could you please do it ?Because you have good credit in my mind ,i arange raw materials for your order, once you arange payment we can produce it immediatly to shorter the production time,

Need your support

分析：先裝傻，以為客戶付了，但是忘記發(fā)水單了。其實(shí)是給客戶立信譽(yù)很好的人設(shè)，提出當(dāng)他確認(rèn)了PI時(shí)，就有幫他安排物料，以便于收到水單可以馬上排產(chǎn)，不用等齊料，客戶覺(jué)得你在為他著想。3.做提單，中信保等延期付款的Dear XX,

The B/L date is XX,there's very limited days to recieve your payment .It will takes few days to recieve it in our bank,could you please ask your FIn .Dept .to arrange payment ASAP ,otherwise i am afraid that i will affects your credit.

In future,we can't arange production without deposit ,or we need to changed the payment term to be 100% before delivery.

如果逾期沒(méi)有付款，會(huì)影響他在中信保的信譽(yù)，付款方式會(huì)從延期付款改到100%款到發(fā)貨。4.物料角度：運(yùn)輸緊張，訂艙難，運(yùn)費(fèi)貴Dear XX,

Now is the peak production season. Spaces are very tight during peak season now.We need to book warehousing in advance, Once we receive your deposit, we will immediately arrange the order schedule to produce and deliver for you as soon as possible.

please arrange payment as early as possible to avoid any further delays.

5.原材料供應(yīng)角度：原材料漲價(jià)，原材料價(jià)格不穩(wěn)定Dear XX,

Friendly reminder to pay in advance. Raw material costs continue to fluctuate. Please update the payment as soon as possible, otherwise we are worried that the price provided will soon expire.

6.表達(dá)困境去催促客戶結(jié)款Dear XX,

Since we are now facing a shortage of funds, this is really difficult for us. Remittance as soon as possible would be greatly appreciated. After that, I will continue to provide you with high-quality products and services, and apply for you with competitive prices.

7.適合發(fā)給偶爾拖款的老客戶Dear XX,

Hope you‘re doing well. This is just to remind you that the invoice +號(hào)碼 with the total of+金額sent you on+時(shí)間.Although I’m sure you’re busy, I’d greatly appreciate it if you were to go over the invoice and payment details for the services rendered. Please contact me if you have any questions.

8.迂回催款Dear XX,

we just got a payment this morning, which is very similar to your total amount. May l know is that yours? If so, please send me the bank receipt so that we can arrange production without any delay.

9.一再拖延，強(qiáng)硬催款Dear XXX:

We understand your difficulties very well, but business is business. The company has a mandatory rule that no delivery will be made without receiving the?http://balance.In?order not to affect the normal operation of each other's business, please pay in time.

If the payment is not received beyond the prescribed time, we will charge interest according to the actual practice and ask you to pay additional storage fee.

If payment is not to be make exceeds the specified time half a month , we will handle it through the Chinese Embassy in your country.

At the same time, we will also inform other Chinese suppliers and your competitors of your dishonesty in the form of a letter, and take legal measures to solve the problem.

Therefore, in order not to damage your business and reputation, please cooperate with us in payment.

Regards!

XXX

友情提示

①進(jìn)行海外貿(mào)易時(shí)，要時(shí)刻提防客戶的商業(yè)詐騙行為，及時(shí)采取有效措施，避免出現(xiàn)不必要的損失。

②要定期對(duì)客戶進(jìn)行資信調(diào)查，了解對(duì)方最新的經(jīng)營(yíng)狀況，規(guī)避交易風(fēng)險(xiǎn)。

③遇到海外客戶拖欠貨款，自行催收1-3個(gè)月無(wú)果，盡早委托專業(yè)機(jī)構(gòu)進(jìn)行催收，增加回收成功率。

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